You can be assured that rodeodriveboutique.com.au is an authorized retailer for all of the designers that we carry and all of our dresses are original pieces. We only sell new, authentic items that come straight from the manufacturer, so you can be assured that you are receiving genuine merchandise. Look for our our website www.rodeodriveboutique.com.au which is listed on our designers’ website!
Although our merchandise is first inspected by the manufacturer before arriving at our facility, we re-inspect the item before shipping it out to you. You can expect your dress to arrive tear, stain, and odor free.
We steam and thoroughly inspect each and every gown to make sure it is perfect before it is shipped out to you.
All online orders are safe and secure. Credit card information is delivered directly to us and processed in the store.
If you have any questions before placing your online order please email us at info@rodeodriveboutique.com.au
Online Ordering Guarantee ~ Place orders online at rodeodriveboutique.com.au with complete confidence.
We recommend placing your order as far in advance as possible. By doing so, you allow ample time for production and shipping. It also allows you a comfortable time frame for any necessary alterations if needed. As a guide dresses that are not in stock may take up to 12 weeks to be manufactured.
All dresses are subject to stock availability. While we have many dresses in stock, we may have to special order your dress. All dresses that are special ordered and depending on stock availability can take between 2-14 weeks.
Dresses that are in our In Stock category are available to be shipped out immediately. Items that are ordered from our Quick Ship Dresses category will be shipped out within 2-3 buisness days.
It is the customer’s responsibility to check availability of the item they wish to purchase before placing an order by email. All dresses are subject to stock availability.
If you need an item right away, please contact us for availability before placing your order. We will assist you in determining an estimated shipping date. We do not guarantee any estimates given on delivery dates and delivery dates are subject to change based on the availability from the respective designer.
Please read carefully before submitting your order. By ordering from rodeodriveboutique.com.au, you agree to the following terms.We understand that an evening gown is a significant purchase and we’re here to answer any questions you may have before you decide to place an order. You can email us at info@rodeodriveboutique.com.au
Please print this page and retain for your records.
To make a purchase online simply:
1. Select product that you would like to purchase
2. Select Size *Please note:Size group’s B and C have additional charges.
3. Select Colour options
4. Enter Wear Date
5. Select Matching Shoes if desired
Once you have checked that all of the above is selected Click “Add to Cart” to complete the checkout process. The payment of your order is due in full at the point of purchase.
Yes we do. To place a Lay-By online simply email us at info@rodeodriveboutique.com.au with your order.
Lay-By Terms and Conditions
1.Minimum deposit 30%
2.All lay-bys must be finalised within (8) weeks of purchase. If final payment is not made within that time rodeodriveboutique.com.au reserves the right to terminate the the lay-by sale.
3.Ownership of goods does not pass until the final payment is made with respect to each individiual item.
4.Upon cancellation of the lay-by, the lay-by will incur a cancellation fee equal to 20% of the purchase price. Should any balance remain outstanding, the balance will be returned to you in the same way that payments were made, e.g credit card payments will be credited back to your credit card.
5.If any of the above Terms and Conditions are not met, rodeodriveboutique.com.au reserves the right to terminate the lay-by Sale.
All sales are final and cannot be cancelled. Due to the special nature of our merchandise, we are not able to accept returns for non-faulty items, items which have been worn, or the tags removed under any circumstances. Please read below under our Returns Policy for further details.
Once an order is placed
All sales are final and cannot be cancelled. No Refund or Exchange for change of mind. Due to the special nature of our merchandise, we are not able to accept returns for non-faulty items, items which have been worn, or the tags removed under any circumstances. In addition, our vendors are unable to cancel or make any changes or modifications to any order once it has been placed. If for any reason you would like to cancel your order, 50% off the purchase price will be non-refundable. Please be sure of the style, size, colour, and any other specifications before submitting your order.
However, rodeodriveboutique.com.au will be happy to issue a refund if the product ordered is no longer available. Refunds may take up to 14 days for processing.
All products are thoroughly inspected and images of the garment are documented for any manufacturing faults to assure you that you will receive your garments in perfect condition otherwise they will not be sent out.
Our return policy is tightly controlled in order to maintain the quality of our dresses. When a customer receives their dress we request that they immediately try on the dress and make all inspections as soon as possible.
The return policy only applies under the following conditions: Manufacturing Fault – Exchanges are only available for same STYLE, COLOUR AND SIZE provided that the item has not been worn and the original tags are intact.
It is extremely rare, however, if you have received a faulty item and wish to process an exchange you must submit a request via email to us info@rodeodriveboutique.com.au within 24 hours of receiving your order and rodeodriveboutique.com.au will confirm if your request has been authorized. Upon authorizing a return,rodeodriveboutique.com.au will provide you with a Return Authorization Number (RAN). Items received without a Return Authorization Number (RAN) will not be refunded or exchanged.
Once received, rodeodriveboutique.com.au will inspect the garment and check for the following: The item must be UNWORN and the original clothing tags must be attached. All original packaging must be included. Item must be in new condition. We will NOT accept a return if it is marked, smells of cigarette smoke, perfume, or any other odors, regardless if the item has been worn or not.
No Returns, Refunds or Exchanges on Sale Items. These dresses are sold as is, any defects, if any, are part of the dresses being sold at a discounted rate.
rodeodriveboutique.com.au reserves the right to add, modify, or omit any information on our site at anytime without notification.
By ordering from rodeoderiveboutique.com.au, you agree to all terms stated on our website.
Customer satisfaction is always our aim, so if you feel we can improve on anything please email us at info@rodeodriveboutique.com.au because we are always happy to hear what you think!Your comments and suggestions are always welcome!
Thank You for shopping at rodeodriveboutique.com.au We hope that we performed to your expectations and hope that you will refer us to your family and friends.
